Call Center Services
A Dedicated Team for Your Outbound Call Center Needs
BDC Angel and Recall Angel tools combined with exceptional outbound Customer Service Agents deliver measurable and substantial ROI to your dealer!
Live Outbound Service Calls
Zonic’s highly trained and expertly managed call center staff can be your virtual BDC. More and more dealers are choosing this turn-key cost-effective solution over the arduous task of hiring,
training, managing, monitoring in-house teams. You have complete visibility, and total transparency in performance, conversion rates, targeting strategy, appointments and ROI. Plug in and start seeing results today!
Features
Our call center services include customizable targeting telephony, fast enrollment process, local area code caller ID, appointments made directly into your system, fully staffed highly trained Service BDC Center, fully visible BDC staff performance monitoring, appointment alert back to dealer, multiple call attempts per record, and more.
The Platform Dealers Rely On. Read Their Stories.
Tim Thomas
Service & Parts Director, Honda of Oakland
Dustin Deleon
Service Manager, LHM Toyota Corona
Shane Phillips
Service Director, Gullo Toyota of Conroe