Call Center Services

A Dedicated Team for Your Outbound Call Center Needs

BDC Angel and Recall Angel tools combined with exceptional outbound Customer Service Agents deliver measurable and substantial ROI to your dealer!

Live Outbound Service Calls

Zonic’s highly trained and expertly managed call center staff can be your virtual BDC. More and more dealers are choosing this turn-key cost-effective solution over the arduous task of hiring,
training, managing, monitoring in-house teams. You have complete visibility, and total transparency in performance, conversion rates, targeting strategy, appointments and ROI. Plug in and start seeing results today!

Features

Our call center services include customizable targeting telephony, fast enrollment process, local area code caller ID, appointments made directly into your system, fully staffed highly trained Service BDC Center, fully visible BDC staff performance monitoring, appointment alert back to dealer, multiple call attempts per record, and more.

The Platform Dealers Rely On. Read Their Stories.

“Honda of Oakland has been partnered with Zonic Design for over 15 years. Zonic Design and Mark Altieri have provided quality and innovative products to us helping increase our service gross as well as customer retention. ”

Tim Thomas

Service & Parts Director, Honda of Oakland

“Since we decided to go with Zonic Design our Service Department is setting records in Service Revenues and we are seeing our Retention Scores increase and our Service Revenues have grown over 20% this year. ”

Dustin Deleon

Service Manager, LHM Toyota Corona

“In 2016 we turned on ALL of the Marketing Solutions that Zonic Design had to offer and consistently Year over Year since then we have grown our Customer Pay business by 7-10% and have broken many All-Time Records in Customer Pay Growth. ”

Shane Phillips

Service Director, Gullo Toyota of Conroe

Are you ready for smart marketing?

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